What our Customers say...
Water Damage Testimonials
When a pipe in my vanity burst I call SERVPRO of Sliver Lake / Echo Park right away. They told me about their procedures and keep me well informed thought out the process. I was worried my hardwood floors might need to be removed but SERVPRO did what they do best and saved my floor! They even fixed my foundation vents. I am very impressed with the quick and professional response I received from SERVPRO. I couldn't be more satisfied with the work done in my home.
SERVPRO of Silver Lake/Echo Park Responded very quickly after my neighbors unit had water leak and damaged my home. They were out here very quick and were very polite. They explained everything to me and showed me with the meters what was wet. I was very impressed with how professional they were and how they took time to tell me what had to be done. It calmed me to know they knew what they were doing. I could not have asked for more from them.
I called SERVPRO of Silver Lake/Echo Park because my water heater leaked and the responded in a matter of minutes. They came out and explained the process to me and explained to me they would work directly with my insurance. My insurance put me a hotel because I could not get around in my home and I felt comfortable enough to leave them a key to my home. The techs Marcos and Shane were very professional.
When my water heater pipe broke I didn't know what to do. My hallway had a huge bubble on the ceiling and the walls were soaked. They save my extensive collection of books from being damaged by the water. They even saved my carpet floor and save me from a lot of grief. I was amazed with the level of great service I received. If I ever need a restoration company to come out again I know exactly who I will be calling.
I contacted SERVPRO of Silver Lake/Echo Park because I manage a commercial Building in Downtown and a pipe broke. I was scared because it was the first time this had happened but once SERVPRO arrived the explained the process to me and I felt better about the process. Although I was stressed about them having to remove materials I understood they had to do it due to the insulation. I was very impressed the did my water restoration and the repairs. I was stressed about having to call another company to do the repairs but I am happy I asked about the repairs. I could not have called out a better company.
Its always rough having water damage in a place of business. A toilet backed up and made a huge mess! SERVPRO came out and made the process so easy. They cleaned and dried everything to get rid of the horrible smell. SERVPRO was extremely professional and understanding through out the entirety of the job. I couldn't have ask for better service!
I Manage commercial building in Glendale and called SERVPRO of Silver Lake/ Echo Park because my plumber was fixing the toilet valve and it broke. We had extreme water damage throughout the building. The building had 5 floor affected. I was very stressed but when SERVPRO got here with the crew and equipment I was very pleased with their response. They got to work right away and started to put machines in every floor. The damage was so minimum because of how fast they responded. Cesar was very polite and understanding of how I felt he was always updating me through out the job.
Called SERVPRO of Silver Lake/ Echo Park because I had a leak coming from my ceiling. The quickly came out and set up their equipment to start drying. The explained to me drywall had to be removed and I would need some testing for lead and asbestos. I was scared because I had never had water damage before in my home. They told me not to worry they would walk me through everything and they would explain everything to me. The techs were very professional and polite.
Woke up in the morning to see my bathroom was flooded with water. I called SERVPRO of Silver Lake Echo Park. With a new baby I was very afraid because of the noise and the time it would take. The crew chief was very professional he explained everything to me and explained my floor had become damage and it would have to be removed. I was very impressed how fast they came to do the work and how clean they left my home I was afraid there would be dust everywhere and they were very careful. I could not have received better service.